Privacy Notice
Last updated 30 September 2026
This notice explains what personal information Jamhome collects, why, who we share it with, and your rights under Kenya's Data Protection Act, 2019.
Who we are
Jamhome, Gaberone Plaza, 6th Floor, Room C2, Nairobi. Reach us on WhatsApp or by phone on 0793 956 939, or by email at jamhome.co.ke@gmail.com.
What we collect
When you order or ask us something on WhatsApp or by phone: your name, phone number, delivery address or town, and what you order. When you pay by M-Pesa, we also see the payment confirmation.
This website has no forms, no accounts, no cookies and no visitor tracking. Like any website, our hosting company's server may keep basic technical logs, such as the address of the device that visited, to keep the site running and secure.
Your cart is saved only in the browser on your own phone or computer. It reaches us only when you send the order on WhatsApp, and you can empty it any time.
Why we use it
To answer your questions, prepare and deliver your order, handle returns and warranty claims, and keep the tax records the law requires.
Who we share it with
- Our rider, ParcelGrid or the parcel company you choose, who get only what they need to deliver your order.
- Safaricom, which processes M-Pesa payments.
- WhatsApp, which carries our chats with you.
We don't sell your information.
How long we keep it
Only as long as we need it for delivery, warranty claims and tax records. Then we delete it.
Your rights
You can ask to see the information we hold about you, ask us to correct or delete it, or object to how we use it. Message us on WhatsApp. If you're unhappy with our answer, you can complain to the Office of the Data Protection Commissioner.
Changes to this notice
We update this notice when the way we handle information changes. The date at the top shows the latest version.